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Louis Armstrong New Orleans International Airport



Airport Ambassador Program
VolunteerNew Orleans is one of the friendliest cities in America. Everyone feels welcomed and that welcome for many begins at Louis Armstrong New Orleans International Airport. Just think of the warm feelings you would have if you had just arrived at the airport and were greeted by someone with a welcome smile and beads, not to mention much needed information or assistance. We hope that welcome is from someone like you!
 
Armstrong International Airport is seeking volunteers who would like to be part of the new customer service program entitled Armstrong Ambassadors. Ambassadors are non-paid volunteers from the community who donate valuable hours of service providing courteous and friendly service at this historic landmark Louis Armstrong New Orleans International Airport.
 
Ambassador Duties Include:
  • Meet and greet passengers and visitors with a welcome smile and beads
  • Help passengers and visitors by directing them to the correct personnel, concourses, Airlines or amenities
  • Answer questions and provide information about New Orleans and the Greater New Orleans Metro Area
  • Assist travelers with special needs
  • Report problems to the proper authority
Ambassadors are stationed strategically throughout the airport and particularly at the concourse arrival exits to inform, guide and direct arriving and departing passengers. The Ambassadors can be identified by their uniforms and nametags provided by the airport. Volunteers who are bilingual and are interpreters of American Sign Language are strongly encouraged to apply.
 
Scheduling and Availability 
 
Shiftplanning.comAmbassadors will be able to update their availability and schedules using a web-based service hosted by shiftplanning.com  This service provides flexibility for our Ambassadors to view available shifts as well as notifiy the management of any changes in their availability or preferences. 
 
We would like to encourage volunteers to donate an average of 20 hours per month using this system, however less time is always welcome.
 
Join the Ambassador Team Today!
 
If you would like more information concerning the Ambassador Program, please call Customer Service at 504.303.7790 or download an application here.  Find out more about this exciting customer service program today.