Reserve Airport Parking
There’s so much to explore
Press Releases
TSA and MSY Are Preparing For High Passenger Volume With The Upcoming Holiday Season and Super Bowl LIX
TSA and MSY Are Preparing For High Passenger Volume With The Upcoming Holiday Season and Super Bowl LIX New Orleans — With the busy holiday season starting next month and the Super Bowl in February, the Transportation Security Administration (TSA) and...
Extended Runway Closure at New Orleans Airport
Extended Runway Closure at New Orleans Airport to Complete Taxiway Construction Project NEW ORLEANS – Due to the recent hurricane event and rainy weather in the area, the closure of the north-south runway at Louis Armstrong New Orleans International Airport...
New Orleans Airport Announces Artists Selected for Music @ MSY Residency Program
New Orleans Airport Announces Artists Selected for Music @ MSY Residency Program NEW ORLEANS –The Louis Armstrong New Orleans International Airport (MSY), in partnership with the City of New Orleans Mayor’s Office of Cultural Economy(OCE), has selected...
Follow us on social
Location
1 Terminal Drive
Kenner, LA 70062
Call Us
504-303-7500
Mailing
P.O. Box 20007
New Orleans, LA 70141
Hours
Louis Armstrong New Orleans International Airport is open 24 hours daily, including holidays.
Administrative office hours: 8 AM to 5 PM (M-F)
Passengers
Flight Info
Parking & Directions
Ground Transportation
Getting Around MSY
About Us
Business
Doing Business
Capital Improvements
Working at MSY
Air Service
Newsroom
About Us
Contact Us
Employees
©2024 Louis Armstrong New Orleans International Airport | All rights reserved. |
Privacy Policy
Louis Armstrong New Orleans International Airport
3 days ago
Our terminal has been open for 5 YEARS!!! The opening of the terminal facility was a huge accomplishment, but we didn't stop there. Over the last 5 years, we have continued to grow and improve by:
- Opening new facilities including our Military Lounge, Board Room, Vino Volo and soon our Administrative Offices.
- Making airfield improvements through projects like the Taxiway Golf Extension and Taxiway Bravo Project which increased airline efficiency and safety.
- Enhancing the passenger experience with new customer service initiatives like the MSY Guest Pass and Hidden Disability programs.
Cheers to the next 5 years! 🥂
1st picture: © Jason O'Rear ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
5 years open, 5 years with the worst road system ever invented
Still no parking and a ridiculously long shuttle ride to rental cars. So much potential
Not enough curb for the amount of drop off. Pavement curbside is sinking. Constant puddling when it rains. Not enough seats anywhere inside the terminal, on any of the floors. TSA staff locally is poor. Needs an overhaul. Nothing at MSY to be proud of.
Having one single security checkpoint will forever keep this airport from reaching its potential.
5 years is about how long the current TSA lines have been.
Beautiful airport. Now if y’all can just fix the parking and TSA issues.
Maybe now you can add the parking space that is needed!
Add more parking on new terminal side, move rental car garage to new terminal side, and let’s keep ur terminal better cleaned and atleast do basic maintenance. #fixflashinglightatgatec2
Rail service into the CBD and a sky bridge from long term to the terminal would be great additions!
And 3 hours to clear TSA!
How About adding a new International carrier like Air France, KLM, LATAM, Aer Lingus, and others that can accommodate a 787 Dreamliner to concourse A? 
Left my house near Dorignac’s Tuesday morning, drove to U.S. Park took their shuttle to the terminal, checked a bag with the airline, went through regular TSA and was at my gate in a little over an hour. Just had to leave the house at 4 AM!
Build a bigger parking garage for the new terminal
Wish they had just revamped the old terminal because it’s just wasting away over there
I love your airport. So beautiful and many good local restaurants - there’s no better feeling than landing and smelling beignets and cafe au lait. It was just a few minutes wait after I parked to take the shuttle and wasn’t a long wait to take it back after I landed. And the parking isn’t crazy expensive like DFW for instance. Also took me 15 minutes to get through security and the employees were so nice. I see some complaints about long waits and lines so maybe I caught them on a really good day.
How about traffic issue for pick ...huge problem
Need more parking garages at the new airport. The airport should also foot the bill to redo Bainbridge. From the construction of the airport and the CONSTANT bus traffic it’s destroyed the street. Redo it and open it as another entrance to the airport.
Adding a light rail shuttle to the long-term parking and rental cars on the south side should be considered.
And your rental car facility is still 8 hours from the terminal…
Newer airport , same crappy issues !
And it’s still sinking and needing repairs 😭😂
How's the whole property sinking going...8" or so last I seen
It takes way too long to get through security. Way too long!
Nov.19 marks 5 years to be exact!
Move rental garage closer---30 minute bus ride is pitiful.
View more comments
Louis Armstrong New Orleans International Airport
5 days ago
Attention Passengers: There are currently longer than normal wait times at the security checkpoint. Arrive at least 3 hours before your scheduled departure time to give enough time to process through security. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
Can’t blame Swifties anymore! I have noticed a really big decline in TSA efficiency. They are moving sooooooooooo slow.
Absolutely ridiculous. Stood in security for an hour and half. Arrived 2 hours early, no checked bag and still nearly missed my flight. And the agents need to work on their attitude. I witnessed an older lady in line behind me who was on the same flight and about to miss it. She got chosen for a random security check and was scared and unsure what to do . The agent that was sent to frisk her literally walked in slow motion and could not have been ruder to her. I think I heard them call the agent Sam. I hope she has the day she deserves!
MSY has to be the slowest airport in the country! Bring back the old airport 😫
Slowest airport, worst moods. You can’t expect the shops inside to thrive if everyone is flustered and rushed to their flights. Not to mention, the attitude and harsh words to elderly get me every time too, they are just as nervous as anyone else doing something new. Patience and respect to everyone can go a longggg way.
3 hours before your 2 hour flight is absurd .. there is zero reason for it to take three hours to work your way through security at the biggest airport … its just a sign of poor management.
This is a constant issue at MSY, definitely the slowest airport PITFUL!
This is ridiculous. Every time I have flown since the new one, it was a “longer than normal” wait time. No matter what time! What is the problem?! This is one of the reasons went I went to Austin in April, my friends and I decided to drive. By the time you go early, fly and then arrive and get your luggage, you can just drive there.
Old airport was much faster. Isn’t the point of upgrading and modernizing, to move forward?
It’s definitely an employee issue.
This is why I am driving a little bit further away to fly out of Pensacola!
My flight is for 6:30 AM tomorrow. Did anyone fly out early this morning? What time did you get there and how long did you wait?
I am really surprised to read all of these comments. MSY is always very fast when I fly through there. Never takes more than a few minutes. I know mileage may vary by person but this does seem weird.
Reoccurring theme huh?
Anyone travelled this morning?
Slightly unrelated but the traffic guards working the arrivals pickup drive-through area have been straight up verbally abusive to visitors. I have witnessed on numerous occasions them literally SCREAMING at people and berating them for trying to get into their family member’s car. And I’m not talking about people breaking the rules and illegally parking in the drive through or taking excessively long to load up. Their behavior would borderline classify as near-assault with the degree they scream at people. Does not welcome people to our city very well.
We were there today and never seen these lines. We had to wait 10mins or so, just to take the escalator down to security. Glad we arrived 2.5hrs before our flight. It is ridiculous but somehow necessary. It would be nice if there was an explanation. It wasn’t weather.
That’s all well and good except if the ticketing agents aren’t open yet!
We almost missed our flight home yesterday. Arrived 2.5 hours before early and still had to run to make the flight. People in line were crying because they knew they were going to miss their flight.
Define longer than normal? Like a few minutes or the line goes up the stairs, around the elevator back of the 3rd floor long?
We almost missed a flight this summer. They only had 2 security lines open so it took forever to get through!
Was it still a long wait today? We have a flight tomorrow morning for 7
TSA better get itself together. Tulane homecoming this weekend
*at least* 3 hours?? 😵💫
The line has been going up the escalators, crazy!
This is after the upgrade. Did they cut shifts assuming the upgrade would make the lines quicker? It doesn't. Add more agents.
View more comments
Louis Armstrong New Orleans International Airport
1 week ago
Passengers are currently experiencing extended wait times at the security checkpoint. If you are traveling today, please arrive early and give yourself more time to get through security. We always recommend arriving at least 2-3 hours before your scheduled departure. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
2 lanes open right now. This is insane.
Same for Sunday-I travel quite a bit and never seen it like this- it’s due to a lack of machines open. People will miss flights- been in line for almost an hour and moved 3 lanes.
Open the darn security lanes This is terrible
If holidays are coming TSA should put more personnel upfront I have a pre check and after 8 pm no one is there and I have to make my long lines why pay more if I have to make long lines
You're failing as an airport if that is your normal recommendation! (Which I know is not true)
Congratulations on the longest TSA line I have ever seen in a lifetime of travel! The winding queue on the lower floor, up the escalator and another line to the end of the checkin, that line loops back around the entire length, then loops again! Well done - if I miss my flight you all are going to have issues.
Worst airport to fly out of too many times I’ve missed flights
DFW is a way bigger airport and it doesn’t take that long to get through. I flew in from DFW to here on Monday. Not my first time flying here. I couldn’t believe the lines in such a small airport.
Why aren’t ALL the TSA check lanes open?
Arrive 2-3 hours early! How about I I fly Gulfport. Only 15 minutes further than NOLA for me.
12 lanes of queue from one end to the other, then up the stairs, a line all the way across the check in lobby - that line loops all the way back and then loops again. It’s been like this since we got here at 9 am. Just as bad at 3:00 pm. You’re bad at this MSY. Open more TSA lanes and move this along! In this line for an hour and still 7 lines to go!
What the hell, open the lanes then it would go faster, simple solution.
This is the most insane line I've ever seen
We always arrive 2-3 hrs before our scheduled “wheels up”
You know, normally I'm not an advocate for automation....but damn.
Thanks for the update. What's causing it?
I thought Pete had it all under control?
Taylor’s back? Lol
And it’s not even the holidays! 🤦🏻♂️😅 No thanks to flying anymore. I’ll drive!
Amy Alston
Wheels up 630. Arrived 415am (ugh), maybe only a handful in line but early flights are brutal
But everything was so smooth for Taylor Swift
Ken Low Bobby Lazo comments
Nothing new tbh
View more comments
Louis Armstrong New Orleans International Airport
2 weeks ago
We had “the best day with you!” Sunday, October 27, 2024 was MSY’s busiest day ever for scheduled commercial flights with 32,134 departing passengers processed through the security checkpoint following Taylor Swift’s concerts in New Orleans. The previous record for scheduled commercial flights was 27,972 departing passengers processed through the checkpoint on Sunday, April 14, 2024. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
omg 3+2+1+3+4=13
It is really unfortunate that many of us have been left stranded in the city due to really oversold flights.
What about this afternoon Louis Armstrong New Orleans International Airport? My sister says it’s crazy packed in there this morning and my flight is at 4pm.
We flew out first thing Sunday morning and everything was so seemless! Even the TSA agents were smiling and friendly and wanted to trade friendship bracelets!
We got through with no wait & flawless service. Thanks MSY!
I was one of them and I thought y’all did an excellent job being proactive, getting people in the right lines. You could tell that everyone knew what they were doing. Also- the tsa agents were so kind and it was nice breath of fresh air. Thanks for welcoming us and sending us off with so much love 💜
Everyone else here to make the 13 connection? 😂🫶 never had a more smooth TSA experience in an airport!! Great job yall
You can lower this record by AT LEAST two for those of us stranded by American Airlines due to overbooked flights. We ended up having to rent a car and drive 14 HOURS to get home.
Just need the chiefs to make the Super Bowl and she’ll be back. So great having this crowd in town. Take them any day over the crowds that cause chaos and crime.
Y’all need to give some lessons to Atlanta !!!!!!
Literally almost every person flying out on Sunday was wearing a Taylor swift tshirt or sweatshirt
We got through so easy! 💕
Waited in traffic for 2 hours, broke the record means nothing when you break a record for traffic issues, flight issues etc.
All we need now is to expand the East concourse Louis Armstrong New Orleans International Airport we are still waiting for the 20 year vision plan.
You made it seamless! Thank you!
Kaye O'Neill Stirling , thought this was interesting! Even beat Superbowl & Mardi Gras.
What’s the average daily?
I believe it! The place was BUUUUSY!
Angela Zárate Karensita Sanchez Ashly Sanchez we helped break the record 🤣
Morganne Brittani Karwick thissss is why there were NO flights left out of MSY
Makinzee Gilbert no wonder it was crazy!
Tammy Brookman Trice love to see it
Melissa Erica
Judy Blount Karl MaryAnn Blount Barnett
🫶🏽🫶🏽
View more comments
Louis Armstrong New Orleans International Airport
2 weeks ago
Tomorrow, we are expecting an above average number of departing passengers with about 31,000 airline seats available from #msy. Travelers are encouraged to arrive at least 2-3 hours before their scheduled departure especially during peak hours between 5 am - 6 am and 3 pm - 6 pm. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
Kelly Langenegger
Ashley Arechiga